Shipping Costs and Delivery

All shipping costs stated below include statutory VAT. The shipping costs applicable to your order are shown again in the cart and before you place your order.

1. Shipping Costs

Delivery method	Cost
Freight forwarding (all delivery countries)	free of charge
Collection in Lindlar, Germany	free of charge

Shipping is free of charge for all bikes, regardless of the delivery country.

2. Freight Delivery

Delivery is made by freight forwarder to the kerbside. This means that the goods are delivered to the nearest public kerbside to the delivery address you have provided. Transport into your home, into a garage or up any stairs is not included.

Please make sure that the delivery address is accessible by truck and that you or a person authorised by you is able to accept the delivery. The freight forwarder will contact you in advance by telephone to arrange a delivery date.

3. Delivery Countries

We deliver to the countries that can be selected during the ordering process. If your country is not available there, we are unfortunately unable to ship to that destination. Collection in Lindlar remains available to you in this case.

4. Delivery Times

The estimated delivery time is stated on each product page. The delivery period begins on the day after your payment order is issued if you pay in advance, and on the day after the contract is concluded for all other payment methods. If the last day of the period falls on a Saturday, Sunday or public holiday, the period ends on the next working day.

For items marked as available for pre-order, the estimated delivery date stated on the product page applies. We will inform you as soon as anything changes.

5. Collection in Lindlar

You are welcome to collect your order from us free of charge:

moviba GmbH
Am Sägewerk 1b
51789 Lindlar
Germany

Please only come to collect your order once we have confirmed that it is ready.

6. Returns in the Event of Withdrawal

If you exercise your right of withdrawal, you bear the direct cost of returning the goods. Please refer to our withdrawal policy for details and for the estimated amount of these costs.

Goods that cannot be returned by parcel service due to their nature are returned by freight forwarder. Please get in touch with us in this case and we will arrange the collection for you.

7. Questions About Shipping

If you have any questions about shipping, delivery dates or collection, you can reach us at:

Phone: 0049 2131 7517660
E-mail: info@canbuz.com